Cybersecurity isn’t just an IT issue—it’s everyone’s responsibility. In the service industry, supervisors play a key role in protecting both customer data and company systems. This training gives you the knowledge you need to spot risks early and take the right action.
What You'll Learn
Spot fake emails and phishing attempts
Create and manage strong passwords
Safely handle sensitive customer data
Recognize suspicious activity in payment systems
Keep your network secure—especially on public Wi-Fi
Why This Matters for Service Workers
In hotels, restaurants, and other service environments, frontline teams are often the first line of defense against cyber threats. Here’s why this training is critical:
You handle sensitive customer data
Credit card numbers, guest records, and personal details are high-value targets for hackers.You use systems criminals want to access
Payment terminals, reservation platforms, and POS systems are common attack points.You're a target for social engineering
Hackers may pose as IT support, vendors, or even guests to trick you into giving up access.You're often working on public Wi-Fi
Knowing how to keep things secure—even while helping guests connect—is essential.You’re likely to notice problems first
Strange system behavior or unexpected requests? Spotting the signs early can prevent a breach.
About This Training
Created by: Modern Training
Length: 10–20 minutes
Credit: 1 credit per assignment
Passing requirement: None
Recommended frequency: Once per year
How to Add to Library from Marketplace
Want to assign this training to your team? Here’s how to add it to your library:
Go to the Marketplace
Search “Cyber Defense for Supervisors”
Click “Add to Library”
(Optional) Preview the module content before assigning it
Supervisors set the tone for smart, secure behavior on the job. Take this training to stay alert, protect your team, and keep your workplace safe from cyber threats.
Need help? Contact Support or visit the Marketplace to get started.