Learn how to access a complete record of changes made to individual users in Opus, as well as how to request user training records.
How do I see changes made to a user in Opus?
Go to Users in your Opus dashboard.
Open the profile of the user you want to check.
Click the Account History tab (formerly called Activity).
The log will show:
Event description: What changed (role, location, email, etc.)
Actor: Who made the change (another Opus user, the system, or an HRIS integration)
Date and time: When the change occurred
💡You can sort events by date and navigate directly to related roles, locations, or user profiles from the log.
What types of changes are logged in User Account History?
The following user changes are logged:
User creation
Role additions or removals
Location additions or removals
Job title changes
Email changes
User type changes
Phone number changes
Deactivation or reactivation
⁉️ Account history will appear only for changes made after October 2025. Historical data prior to the launch of this feature is not available.
User Training Records
Opus retains deactivated users' training history. If you ever need access to employee training records, contact support@opus.so and our team will provide all required data.
When a user is deactivated, their account is marked as inactive but never deleted from the database. All their course completions, progress data, assignments, and activity history remain in the system permanently. This allows organizations to maintain historical records and reactivate users later if needed.