Account History shows every change made to a team member's profile in Opus: what changed, who changed it, and when. Training records stay in Opus after you deactivate someone.
✅ Before you start: Admins can see Account History for every team member. Managers can see it for team members at their Locations.
Account History
How do I see changes made to a team member?
In your Opus dashboard, go to People > Users.
Open the profile of the team member you want to check.
On the Profile tab, find the Account History card under Assignments.
The log shows:
Event: What changed, such as a Role, Location, email, or job title.
By: Who made the change. Hover the picture to see the Admin or Manager by name, System, or HRIS Sync.
Date: The date of the change. Hover it to see the time.
💡 Tip: Sort the log by Date. Click a Role or Location name to open it, or click a picture to open that person's profile.
What changes are logged in Account History?
Profile creation
Role additions or removals
Location additions or removals
Job title changes
Email changes
Permission level changes (Admin, Location Manager, or Trainee)
Phone number changes
Deactivation or reactivation
⚠️ Changes before October 2025: Account History starts in October 2025. Earlier changes aren't available.
Training Records
When a user is deactivated, their account is marked as inactive but never deleted from the database. All their Course completions, progress data, assignments, and activity history stay in Opus permanently, so your business keeps its records and can reactivate them later.
To view a deactivated team member's records, go to People > Users, filter by Deactivated, and open their profile. The Completed and Compliance Certificates tabs still show their training.
Opus keeps the training history of deactivated team members. If you ever need access to their training records, contact support@opus.so and our team will provide all required data.