Messages are one-way announcements that Admins and Managers send to their team from the Opus Training app. Use them to keep your team informed, motivated, and aligned, without the noise of back-and-forth replies.
✅ Before you start: Admins and Managers can send Messages from the Opus Training app.
Trainees can read Messages and react to them.
Common use cases include:
Team recognition and shout-outs
Weekly newsletters
Operational updates and training reminders
Table of Contents:
How to Send a Message
Tap Messages in the tab bar at the bottom of the app.
Tap the round + button next to the Messages title to open a New message.
Tap Add recipients under To and choose who receives the Message.
Pick Locations, Roles, or individual team members, then tap Done.
Add an optional Subject and type your Message.
Optionally, tap Add attachments and choose one of these:
Take a photo with your phone's camera
Choose from device to upload photos or videos
Choose from Opus Library to attach content from your Library
Tap Next to review your Message, then tap Send.
You can also start a Message from the Message button on the home screen.
Admins can tap From to send the Message as themselves or as the business name. Managers always send as themselves.
💡 Pin an attachment: Tap the pin icon on an attachment to show it at the top of the Message. Other attachments appear at the bottom.
What Happens After a Message is Sent
Reactions & Reporting
Recipients can react to a Message with a preset list of emojis. To see engagement, open the Message from your Sent list:
Overview: The Message, its Open rate, and its Reactions.
Read: Who has opened the Message, with each team member's reaction.
Unread: Who hasn't opened it yet.
Message History
Your Messages live on the Messages tab. Switch between Received and Sent at the top of the list.
Admins see every Message sent across the business.
Deleting Messages
Open the Message and tap the trash icon in the top right corner. Deleting a Message unsends it and removes it from every inbox.
Admins can delete any Message sent across the business.
Managers can only delete Messages they sent themselves.
FAQ
Who can send Messages in Opus?
Admins and Managers can send Messages. Only Admins can send on behalf of the business.
Can Trainees reply to Messages?
No. Messages are one-way. Trainees can react with emojis, but can't send replies.
Is there a limit to how many team members I can message at once?
No. You can send a Message to as many recipients as you like.
How do I know if my Message was read?
Open the Message from your Sent list. Overview shows the open rate and reactions, and the Read and Unread tabs show who has and hasn't opened it.
What happens if a team member doesn't have the Opus Training app?
They get a text message at their registered phone number instead.
Can I attach files to a Message?
Yes. You can take a photo, upload photos or videos from your device, or attach content from your Opus Library. You can pin one attachment to show at the top.
Can I delete a Message after it's been sent?
Yes. Tap the trash icon in the top right corner of the Message. Admins can delete any Message across the business; Managers can only delete their own.