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How to View & Download Certificates

Learn how team members view their certificates in the Opus Training app and how Admins and Managers download them, so you always have proof of completed training.

Written by Ben Brunken

Team members earn certificates when they complete Courses, Modules, and premium content, like compliance training purchased from the Marketplace. Team members can view their own certificates in the Opus Training app, and Admins and Managers can download them from the dashboard.


How to View Certificates

Team members can view their certificates in the app through the Library:

  1. Go to the Library.

  2. Search for the completed Course or Module.

  3. Select it and scroll to the end.

  4. Tap View certificate.

Module and compliance training certificates are also in their profile. To access them:

  1. Tap the profile icon in the top right corner of the app.

  2. Scroll to Module Certificates or Compliance Certificates. Tap See all to open the full list.

  3. Select any certificate to view or download it.

Certificates imported from outside Opus open the image or link an Admin attached to them. Learn more in How to Import Compliance Certificates.

šŸ’” Certificates are on by default: Award certificate is on for every new Course, and Award certificates for every new Module. To stop issuing them, click the More actions menu (…) in the top right corner of the Course or Module, select Settings, and turn the setting off.


How to Download Certificates (for Admins and Managers)

Download certificates for completed Courses and Modules from the dashboard:

  1. Open the Course or Module from the Library.

  2. Click the Reporting tab.

  3. Find a team member who completed it under Assigned. For a Course a team member completed on their own from the Library, click Self-serve.

  4. Click the … menu on their row and select Download Certificate.

For premium content, open it, go to the Assignments tab, and use the same … menu.

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