Keep your Locations current as sites open, close, rebrand, or move, so your assignments and reporting stay accurate.
✅ Before you start: Editing and deleting Locations needs the Change Org Settings permission, which Admins have.
Editing and Deleting Locations
How to Edit a Location
Go to People > Locations in the left nav.
Click the three-dot menu (•••) at the end of the Location's row.
Select Edit location.
Update the Name, Address, or the Brand, Franchise, and Region fields your business uses.
Click Save.
You can also open the Location and click Edit.
How to Delete a Location
Go to People > Locations in the left nav.
Click the three-dot menu (•••) at the end of the Location's row.
Select Delete location, then click Delete to confirm.
To delete several Locations at once, check their boxes and click Delete.
⚠️ Deleting can't be undone: Team members in the Location aren't deleted. They're removed from it, so add them to another Location if they still work for you.
How to Move or Remove Team Members from a Location
Go to People > Users and click the three-dot menu (•••) next to a team member's name. Choose Add to locations, Remove from locations, or Deactivate account.
➡️ Learn more:
How to Create & Manage Locations, Brands, Franchises and Regions: set up Locations and the groups they belong to.
FAQ
What happens to team members when I delete a Location?
They aren't deleted. They're removed from the Location, so add them to another Location if they still work for you.
Can I change a Location's Region, Brand, or Franchise later?
Yes. Select Edit location from the Location's three-dot menu anytime to update them.
Why don't I see the three-dot menu on Locations?
Editing and deleting Locations needs the Change Org Settings permission. Ask an Admin to make the change or update your Role.