Skip to main content

Translations Best Practices

Learn how Excluded Translations keep key terms in English, so your translations stay consistent and on brand.

Written by Ben Brunken

Opus automatically translates your training content into 100+ languages and scripts with up to 95% accuracy. Follow these best practices to get consistent, accurate results in every language.

✅ Before you start: Admins, and Managers whose Role has the Change Org Settings permission, manage translations in Settings > Languages.

The Standard Plan includes English, Spanish, and French. The other languages are available in the Growth Plan.

Table of Contents

➡️ Learn more:


Identify Terms That Should Stay in English

Not everything needs to be translated. Take stock of any words or phrases specific to your brand, menu, or operations, and plan to keep those in English.

Common examples include:

  • Your business name

  • Signature dish names or menu item names

  • Internal terms like "taco bible" or "86'd"

  • Brand slogans or taglines

  • Compliance or regulatory language with required phrasing


Add Terms to Excluded Translations

Once you've identified terms that should stay in English, add them to Excluded Translations. Opus never translates these terms anywhere, whatever language a team member uses.

  1. Go to Settings > Languages.

  2. Find the Excluded Translations section.

  3. Enter each word or phrase on its own line.

  4. Click Save Exclusions.

💡 Match the case: Excluded terms are case-sensitive, so enter each one exactly as it appears in your content.


Why Keeping Some Terms in English Matters

  • Brand identity and recognition: Slogans, taglines, and branded phrases are often chosen for their specific feel and meaning. Keeping them in English protects your brand's voice in every market.

  • Menu and product accuracy: Product names and proprietary terms often don't have direct translations. Keeping them in English prevents confusion and keeps your menus accurate.

  • Compliance and regulatory language: Some industries require specific English terminology. Translating these terms can reduce precision or create compliance issues.

  • Tone and style: Translations may not capture the same nuance as the original phrasing. Keeping key terms in English preserves the tone and intent of your content.


FAQ

What if I don't want certain words or phrases translated?

Add them to Excluded Translations in Settings > Languages. Opus keeps those terms in their original language everywhere, which is useful for brand names, menu items, and compliance language.

Where do I manage translation settings?

Go to Settings > Languages in your Opus dashboard.

Who can manage translation settings?

Admins can. Managers can too when their Role has the Change Org Settings permission.

What languages does Opus support?

Opus supports 100+ languages and scripts with up to 95% translation accuracy. The Standard Plan includes English, Spanish, and French, and the Growth Plan includes all of them.

Did this answer your question?