❗ Admins must enable Knowledge Checks for Trainees before they can be used. This lets each company decide if daily quiz questions are the right fit for their team.
Table of Contents:
What Are Knowledge Checks and Why Use Them?
Knowledge Checks deliver quick, personalized quiz questions based on the training your team has already completed. They help your team stay sharp by prompting regular recall, without taking much time.
Rather than relying solely on one-time training or memory, Knowledge Checks provide bite-sized practice that keeps key information fresh. This builds stronger, longer-lasting learning habits that improve on-the-job performance.
Why it matters:
Boosts training engagement with minimal disruption
Automatically personalizes questions based on completed courses
Offers simple streak tracking to motivate your frontline
Provides reporting to identify training gaps
Learn more about Knowledge Checks here!
How Knowledge Checks Work
Each day, eligible users receive a unique Knowledge Check question at the top of their Opus app home screen. Questions remain visible until answered.
Previously answered questions won't appear again for at least 10 days to prevent repetition fatigue. Users can review the course where the question came from immediately after answering to learn more about the topic.
Details:
Eligibility: Knowledge Checks are available to users who have completed courses containing 10 or more quiz questions
Question selection: Questions are randomly selected from courses the user has completed
Supported question types: Multiple choice, true/false, image choice, free response, matching, and ordering
How to Enable Knowledge Checks
Go to Knowledge Checks at the bottom of your admin dashboard menu
Here you'll see a list of your courses, where you can enable or disable inclusion in Knowledge Checks
Turn on Knowledge Checks for your entire organization
If you have Wage and Hour compliance enabled, users must be clocked in to answer
💡 Knowledge Checks can only be enabled organization-wide, not for select groups or brands.
How to Add or Remove Questions from Knowledge Checks
In addition to the Knowledge Checks section of the dashboard menu, you can also control Knowledge Check inclusion directly in the settings of a course. To include or exclude a course in Knowledge Checks:
Go to Dashboard > find and open the course
Click the Manage tab
Open Settings
Set “Include in Knowledge Checks” to Yes or No
Knowledge Checks Streaks
Completing at least one Knowledge Check per week maintains a streak, which resets if a user misses answering questions for a full week.
We built streaks to keep training consistent and engaging—by adding a layer of gamification, team members feel rewarded for showing up regularly. Streaks incentivize bite-sized, ongoing practice that makes training feel less like homework and more like progress.
For your business, streaks mean:
More consistent reinforcement of key skills
Higher knowledge retention across the team
A simple, built-in way to motivate employees to stay on track
💡 Have an employee rewards program? Tie incentives to completing Knowledge Checks to keep learning consistent and engaging. Get more ideas in our guide on Employee Reward and Recognition Ideas to Encourage Training.
Knowledge Checks Reporting
Admins and users with reporting permissions can track daily response counts and view a Knowledge Checks summary. This summary shows which courses the questions came from, the number of responses, and the average accuracy.
In the Opus Training app, admins and managers have access to a leaderboard, which highlights top-performing team members, their streaks, and how many Knowledge Checks they’ve completed.
💡 Use reporting insights to identify weak spots, coach your teams, and adjust content. This will help you keep engagement high!
How to Roll Out Knowledge Checks to Your Team
To get the most out of Knowledge Checks, follow these rollout tips:
Audit your Courses to ensure relevant content is included or excluded
Communicate clearly with managers and frontline teams about what Knowledge Checks are and why they help
Build in incentives or encouragement to keep engagement high over time
Collect feedback during rollout to catch issues and improve the experience
Use reporting to monitor adoption and impact, adjusting your approach as needed
📣 Here's a message template you can use to announce Knowledge Checks to your team:
Hey team,
We're rolling out Knowledge Checks in Opus—quick, daily quiz questions based on training you've already completed. They take less than a minute and help you:
Remember what you've learned
Keep important information fresh
Build confidence in the knowledge you need
You'll see one Knowledge Check question each day at the top of your Opus Training app home screen. Answer consistently to build your streak and track your progress.
We'll make it fun with friendly competition and recognition for the longest streaks!
FAQ
Who can complete Knowledge Checks?
Any user who has completed courses with 10+ quiz questions and, if required, is clocked in.
Can I customize which questions are used?
Questions are pulled automatically based on completed courses. Use your Course setting to exclude specific training. Individual questions can't be selected.
What happens if a user answers incorrectly?
They can review the full course. Admins can track incorrect answers in reports.
Do all users get the same questions?
No. Questions are randomized based on each user's training history.
How long do users have to answer?
New questions appear daily at midnight and stay available until they’re answered.
Can Knowledge Checks be enabled for part of the company?
No, Knowledge Checks must be enabled company-wide. If you want to effectively “turn it off” for a specific brand or group, you can unselect courses for that group so no questions are generated for those users.
Alternatively, you can make participation optional, which allows highly motivated team members to engage and gives you insight into who’s eager to keep learning.