Knowledge Checks keep training fresh with a quick daily quiz question drawn from Courses your team has already completed. Turn them on, choose which Courses feed them, and read the reporting once they're live.
✅ Before you start: Admins must enable Knowledge Checks for Trainees before they can be used. This lets each business decide if daily quiz questions are the right fit for their team.
Table of Contents:
What Are Knowledge Checks and Why Use Them?
Knowledge Checks deliver quick, personalized quiz questions based on the training your team has already completed. They help your team stay sharp by prompting regular recall without taking much time.
Rather than relying solely on one-time training or memory, Knowledge Checks provide bite-sized practice that keeps key information fresh. This builds stronger, longer-lasting learning habits that improve on-the-job performance.
Why it matters:
Boosts training engagement with minimal disruption
Automatically personalizes questions based on completed Courses
Offers simple streak tracking to motivate your frontline
Provides reporting to identify training gaps
Learn more in Knowledge Checks Overview.
How Knowledge Checks Work
Each day, eligible Trainees receive a unique Knowledge Check question at the top of their Opus Training app home screen. Questions stay visible until answered.
Previously answered questions won't appear again for at least 10 days to prevent repetition fatigue. Trainees can review the Course a question came from right after answering to learn more about the topic.
Details:
Eligibility: Knowledge Checks are available to Trainees who have completed Courses containing 10 or more quiz questions.
Question selection: Questions are randomly selected from Courses the Trainee has completed.
Supported question types: Multiple choice, true/false, image choice, free response, matching, and ordering.
How to Enable Knowledge Checks
In the dashboard, go to Training > Knowledge Check.
Here you see a list of your Courses, where you can include or exclude each one from Knowledge Checks.
Turn on Knowledge Checks for your entire business.
If you have Wage and Hour compliance enabled, Trainees must be clocked in to answer.
💡 Business-wide only. Knowledge Checks can only be enabled for your whole business, not for select groups or Brands.
How to Add or Remove Questions from Knowledge Checks
In addition to Training > Knowledge Check, you can control Knowledge Check inclusion in a Course's settings. To include or exclude a Course:
In the dashboard, open the Course.
Go to Manage > Settings.
Set Include in Knowledge Check to Yes or No.
Knowledge Checks Streaks
Completing at least one Knowledge Check per week maintains a streak, which resets if a Trainee goes a full week without answering.
Streaks keep training consistent and engaging. The added layer of gamification rewards team members for showing up regularly, and encourages bite-sized, ongoing practice that feels less like homework and more like progress.
For your business, streaks mean:
More consistent reinforcement of key skills
Higher knowledge retention across the team
A simple, built-in way to motivate your team to stay on track
💡 Have a team rewards program? Tie incentives to completing Knowledge Checks to keep learning consistent and engaging. Get more ideas in Employee Reward and Recognition Ideas to Encourage Training.
Knowledge Checks Reporting
Admins and team members with reporting permissions can track daily response counts and view a Knowledge Checks summary. The summary shows which Courses the questions came from, the number of responses, and the average accuracy.
In the app, Admins and Managers have access to a leaderboard, which highlights top-performing team members, their streaks, and how many Knowledge Checks they've completed.
Go to the Reporting section of the dashboard to open the Knowledge Checks report. Managers can see Knowledge Checks reporting for the Locations they manage.
💡 Put the insights to work. Use reporting to identify weak spots, coach your teams, and adjust content to keep engagement high.
How to Roll Out Knowledge Checks to Your Team
To get the most out of Knowledge Checks, follow these rollout tips:
Audit your Courses to make sure the right content is included or excluded.
Communicate clearly with Managers and frontline teams about what Knowledge Checks are and why they help.
Build in incentives or encouragement to keep engagement high over time.
Collect feedback during rollout to catch issues and improve the experience.
Use reporting to monitor adoption and impact, adjusting your approach as needed.
📣 Message template: Use this to announce Knowledge Checks to your team.
Hey team,
We're rolling out Knowledge Checks in Opus: quick, daily quiz questions based on training you've already completed. They take less than a minute and help you:
Remember what you've learned
Keep important information fresh
Build confidence in the knowledge you need
You'll see one Knowledge Check question each day at the top of your Opus Training app home screen. Answer consistently to build your streak and track your progress.
We'll make it fun with friendly competition and recognition for the longest streaks!
FAQ
Who can complete Knowledge Checks?
Anyone who has completed Courses with 10 or more quiz questions and, if required, is clocked in.
Can I customize which questions are used?
Not directly. Questions are pulled automatically from completed Courses. Use the Course setting to exclude specific training. Individual questions can't be selected.
What happens if someone answers incorrectly?
They can review the full Course. Admins can track incorrect answers in reports.
Does everyone get the same questions?
No. Questions are randomized based on each person's training history.
How long do people have to answer?
New questions appear daily at midnight and stay available until they're answered.
Can Knowledge Checks be enabled for part of the business?
No. Knowledge Checks must be enabled business-wide. To effectively turn them off for a specific Brand or group, exclude the Courses that group takes so no questions are generated for them.
Alternatively, you can make participation optional, which allows highly motivated team members to engage and gives you insight into who's eager to keep learning.