Knowledge Checks keep training fresh with a quick daily quiz question drawn from Courses your team has already completed.
✅ Before you start: An Admin must turn on Knowledge Checks before Trainees can use them.
Table of Contents:
What Are Knowledge Checks and Why Use Them?
Knowledge Checks deliver quick, personalized quiz questions based on the training your team has already completed. They help your team stay sharp with regular recall that takes little time.
Why it matters:
Engagement: boosts training engagement with minimal disruption.
Personalization: questions come from each Trainee's completed Courses automatically.
Streaks: simple streak tracking motivates your frontline.
Reporting: spot training gaps across your team.
Learn more in Knowledge Checks Overview.
How Knowledge Checks Work
Each day, eligible Trainees receive a unique Knowledge Check question in the Training section of their Opus Training app home screen. Questions stay visible until answered.
Previously answered questions won't appear again for at least 10 days, to prevent repetition fatigue.
Right after answering, Trainees can review the Course a question came from to learn more about the topic.
Details:
Eligibility: Knowledge Checks are available to Trainees whose completed Courses contain more than 10 quiz questions in total. Marketplace Courses don't count.
Question selection: Questions are randomly selected from Courses the Trainee has completed.
Supported question types: Multiple choice, true/false, image choice, free response, matching, and ordering.
How to Enable Knowledge Checks
In the dashboard, go to Training > Knowledge Check.
The page lists your Courses, so you can include or exclude each one from Knowledge Checks.
Click Enable Knowledge Check to turn it on for your entire business. Only Admins can do this.
If you have Wage and Hour compliance enabled, Trainees must be clocked in to answer.
💡 Business-wide only: Knowledge Checks can only be enabled for your whole business, not for select groups or Brands.
How to Add or Remove Questions from Knowledge Checks
You can also include or exclude a Course from its own settings:
In the dashboard, open the Course.
On the Overview tab, click the Knowledge value in the Settings card and choose Included in knowledge checks or Excluded.
Or, if you can edit the Course, click the … menu in the top right corner, select Settings, and set Include in Knowledge Check to Yes or No.
💡 Whole Courses only: You include or exclude a whole Course. Individual questions can't be picked.
Knowledge Checks Streaks
Completing at least one Knowledge Check per week maintains a streak, which resets if a Trainee goes a full week without answering.
Streaks reward team members for showing up regularly and keep bite-sized practice going week after week.
For your business, streaks mean:
More consistent reinforcement of key skills
Higher knowledge retention across the team
A simple, built-in way to motivate your team to stay on track
💡 Have a team rewards program? Tie incentives to completing Knowledge Checks to keep learning consistent and engaging. Get more ideas in Employee Reward and Recognition Ideas to Encourage Training.
Knowledge Checks Reporting
Go to the Reporting section of the dashboard to open the Knowledge Checks report. Admins and team members with reporting permissions can see:
Daily responses
Weekly streak leaderboard
Responses by course:
Which Courses the questions came from
The number of responses
The average accuracy
Managers can see Knowledge Checks reporting for the Locations they manage.
In the app, Admins and Managers also have a leaderboard. It highlights top-performing team members, their streaks, and how many Knowledge Checks they've completed.
💡 Put the insights to work: Use reporting to identify weak spots, coach your teams, and adjust content to keep engagement high.
How to Roll Out Knowledge Checks to Your Team
To get the most out of Knowledge Checks, follow these rollout tips:
Review your Courses to make sure the right content is included or excluded.
Communicate clearly with Managers and frontline teams about what Knowledge Checks are and why they help.
Build in incentives or encouragement to keep engagement high over time.
Collect feedback during rollout to catch issues and improve the experience.
Use reporting to monitor adoption and impact, adjusting your approach as needed.
🎯 Example message: Use this to announce Knowledge Checks to your team.
Hey team,
We're rolling out Knowledge Checks in Opus: quick, daily quiz questions based on training you've already completed. They take less than a minute and help you:
Remember what you've learned
Keep important information fresh
Build confidence in the knowledge you need
You'll see one Knowledge Check question each day in the Training section of your Opus Training app home screen. Answer consistently to build your streak and track your progress.
We'll make it fun with friendly competition and recognition for the longest streaks!
FAQ
Who can complete Knowledge Checks?
Trainees whose completed Courses contain more than 10 quiz questions in total and, if required, who are clocked in.
Can I customize which questions are used?
Not directly. Questions are pulled automatically from completed Courses, and individual questions can't be selected.
To leave out specific training, exclude the Course in its settings.
What happens if a team member answers incorrectly?
They can review the full Course. Admins can track incorrect answers in reports.
Does everyone get the same questions?
No. Questions are randomized based on each team member's training history.
How long do team members have to answer?
New questions appear daily at midnight and stay available until they're answered.
Can Knowledge Checks be enabled for part of the business?
No. Knowledge Checks must be enabled business-wide.
To effectively turn them off for a specific Brand or group, exclude the Courses that group takes so no questions are generated for them.
Alternatively, you can make participation optional, which allows highly motivated team members to engage and gives you insight into who's eager to keep learning.