Knowledge Checks keep training fresh with a quick daily quiz question drawn from Courses your team has already completed.
✅ Before you start: An Admin must turn on Knowledge Checks before your team can use them.
Table of Contents:
What Are Knowledge Checks and Why Use Them?
Knowledge Checks deliver quick, personalized quiz questions based on the training your team has already completed. They help your team stay sharp with regular recall that takes little time.
Why it matters:
Engagement: boosts training engagement with minimal disruption.
Personalization: questions come from each Trainee's completed Courses automatically.
Streaks: simple streak tracking motivates your frontline.
Reporting: spot training gaps across your team.
Learn more in Knowledge Checks Overview.
How Knowledge Checks Work
Each day, eligible team members get a Knowledge Check question in the Training section of their Opus Training app home screen. A question stays there until it's answered.
Previously answered questions won't appear again for at least 10 days, to prevent repetition fatigue.
Right after answering, team members can open the Course the question came from to review the topic.
Details:
Eligibility: Knowledge Checks are available to team members whose completed Courses contain more than 10 quiz questions in total. Premium Marketplace Courses and excluded Courses don't count.
Question selection: Questions are randomly selected from Courses the team member has completed.
Supported question types: Multiple choice, true/false, image choice, graded free response, matching, and ordering.
How to Enable Knowledge Checks
In the dashboard, go to Training > Knowledge Check.
The page lists your Courses. Use the Include in Knowledge Check checkbox to include or exclude each one.
Click Enable Knowledge Check to turn it on for your entire business. Only Admins can do this, and the switch on the same page turns it off.
If your Wage & Hour settings require clock-in confirmation for training, team members confirm they're clocked in before they answer.
💡 Business-wide only: Knowledge Checks can only be enabled for your whole business, not for select groups or Brands.
How to Add or Remove Questions from Knowledge Checks
You can also include or exclude a Course from its own settings:
In the dashboard, open the Course.
On the Overview tab, click the Knowledge value in the Settings card and choose Included in knowledge checks or Excluded.
Or, if you can edit the Course, click the … menu in the top right corner, select Settings, and set Include in Knowledge Check to Yes or No.
💡 Whole Courses only: You include or exclude a whole Course. Individual questions can't be picked.
Knowledge Checks Streaks
Completing at least one Knowledge Check per week (Monday to Sunday) maintains a streak. The streak resets if a team member goes a full week without answering.
Streaks reward team members for showing up regularly and keep bite-sized practice going week after week.
For your business, streaks mean:
More consistent reinforcement of key skills
Higher knowledge retention across the team
A simple, built-in way to motivate your team to stay on track
💡 Have a team rewards program? Tie incentives to completing Knowledge Checks to keep learning consistent and engaging. Get more ideas in our blog post on reward and recognition ideas.
Knowledge Checks Reporting
In the dashboard, go to Reporting > Knowledge Check, or click View reporting on the Knowledge Check page. Admins and Managers with reporting permissions can see:
Daily responses
Weekly streak leaderboard
Responses by course:
Which Courses the questions came from
The number of responses
The accuracy
Click a Course to see each response, with the team member, Location, Role, question, answer and date
Managers can see Knowledge Checks reporting for the Locations they manage.
In the Opus Training app, the Knowledge Check screen has a Leaderboard tab. It ranks team members at each Location by streak and by how many Knowledge Checks they've completed.
💡 Put the insights to work: Use reporting to identify weak spots, coach your teams, and adjust content to keep engagement high.
How to Roll Out Knowledge Checks to Your Team
To get the most out of Knowledge Checks, follow these rollout tips:
Review your Courses to make sure the right content is included or excluded.
Communicate clearly with Managers and frontline teams about what Knowledge Checks are and why they help.
Build in incentives or encouragement to keep engagement high over time.
Collect feedback during rollout to catch issues and improve the experience.
Use reporting to monitor adoption and impact, adjusting your approach as needed.
🎯 Example message: Use this to announce Knowledge Checks to your team.
Hey team,
We're rolling out Knowledge Checks in Opus: quick, daily quiz questions based on training you've already completed. They take less than a minute and help you:
Remember what you've learned
Keep important information fresh
Build confidence in the knowledge you need
You'll see one Knowledge Check question each day in the Training section of your Opus Training app home screen. Answer consistently to build your streak and track your progress.
We'll make it fun with friendly competition and recognition for the longest streaks!
FAQ
Who can complete Knowledge Checks?
Team members whose completed Courses contain more than 10 quiz questions in total. If your Wage & Hour settings require it, they also confirm they're clocked in.
Can I customize which questions are used?
Not directly. Questions are pulled automatically from completed Courses, and individual questions can't be selected.
To leave out specific training, exclude the Course in its settings.
What happens if a team member answers incorrectly?
They can open the Course the question came from to review it. In Knowledge Check reporting, click a Course to see each answer.
Does everyone get the same questions?
No. Questions are randomized based on each team member's training history.
How long do team members have to answer?
New questions appear daily at midnight and stay available until they're answered.
Can Knowledge Checks be enabled for part of the business?
No. Knowledge Checks must be enabled business-wide.
To effectively turn them off for a specific Brand or group, exclude the Courses that group takes so no questions are generated for them.
Alternatively, you can make participation optional, which allows highly motivated team members to engage and gives you insight into who's eager to keep learning.