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Building Training on Opus

A quick guide on how to build good training in Opus.

Sara Delgado avatar
Written by Sara Delgado
Updated over 2 months ago

Training in Opus is designed to be mobile-first, multilingual, media-rich, and embrace micro-learning. There are four types of content in Opus: Modules, Courses, Resources, and Check-ins. A Module in Opus is a combination of various forms of content which, when completed, help a learner achieve training or mastery on a specific topic or learning objective.

Everything starts with a Module

In order to embrace the value of Opus, it's important to build Modules that tie back to a desired learning outcome or objective. To see the big picture, we recommend building the Module first and creating (or adding in) the courses that act as individual lessons of the module. This top-down approach lets you take advantage of each piece of content.

For example 1:

  • Objective: Trainees will understand our hospitality story and philosophy

  • Module: New Hire Orientation

    • Course: "Our story"

    • Course: "Our mission and values"

    • Course: "Hospitality at our company"

    • Resource: "Company leadership"

    • Course: "Uniform policy"

    • Check-in: "Uniform check"

For example 2:

  • Objective: Trainees will understand best practices and procedures for BOH food safety

  • Module: BOH Food Safety

    • Course: "Food Safety Introduction"

    • Course: "Cross contamination"

    • Course: "Personal hygiene"

    • Course: "Handwashing 101"

    • Course: "Proper ingredient storage"

    • Resource: "Allergen resource guide"

    • Resource: "Cutting board guide"

    • Check-in: "Food safety basics"

Here's a visual representation of how all of the components of a Module (Courses, Resources, Check-ins) come together to drive a learning objective:

What should be in a Module?

Every Module in Opus should include a cover image and description and at least one Course, Resource, or Check-in. Following this formula ensures knowledge retention and a holistic (and fun!) experience for your learners. Here's what you need to know about each component to create a good module.

Courses

Courses are the presentation and teaching component of a topic. Courses typically are made of “screens” (text), “course breaks” (to introduce a new theme), and quiz questions.

Recommendations

  • Length: In order to optimize for high knowledge retention, the average course should be 15-20 screens and 1-3 quiz questions.

  • Quizzes: Including at least 1 quiz question to break up lessons helps drive long-term knowledge retention. Even if you have a quiz at the end of your module, include a small quiz within your course. This will also make learning more interative.

  • Include an objective: Include a title screen that outlines what the lesson will be about or EWBAT (Employee Will Be Able To…)

  • Include media: Adding videos, JPG, PDF, and gif's make learning more interactive. Ensure that the images compliment the text on the screen can help keep learners engaged and infuse your brand into your training. Some other examples of media may be a fun gif to give your course levity, a photo, a company policy, a link to a shared folder, or a video.

Resources

Resources in Opus can be any company assets (PDFs, job aids, videos) that are uploaded into Opus and shared with employees. They can be added to any course or module.

Resources should contain training content that’s already discussed in the module. It should be supplemental to that training and a resource for the trainee to keep once the module has been completed. For example, training for a new menu should be broken down in the module itself.

Accepted File Types

  • PDF

  • PNG / JPG

  • MP4

  • Link

Check-ins

Check-ins allow you to assess learners in-person once they've completed their training in the app. Here's are a few things to keep in mind when creating a check-in:

  • Must be actionable, i.e., the learner can talk about or act the learning outcome in front of a manager in order to be graded on it.

Sections

As you continue to build out your module, you can organize courses, resources, and check-ins into sections with rules so that training has to be completed in order or over a set period of time. Sections can help you organize your modules so that they ensure a streamlined, consistent experience for the learner.

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