Check-ins reflect our commitment to building a training platform that blends in-person training moments with digital training that actually engages your team. While Skill Verifications focused primarily on assessing skills and offered a limited feature set, Check-ins open up a whole new world of possibilities.

With Check-ins, you can facilitate in-person training and measure the outcome effectively through a customizable form that lets you set context for the Check-in, add Yes/No or 1-10 rating questions, and require photo upload so that you have even more visibility into how your frontline is performing. Check-ins also ensure consistency by bridging the gap between the training content a team member consumes on Opus and the on-the-job interactions they already have with managers or team leaders.

In L&D, we hear the term “coaches” a lot, but with complex shift schedules and turnover, what does that mean for your frontline? Check-ins flexibly allow any team member to facilitate a Check-in through delegation. With just a few taps, managers can delegate Check-ins to different team members so that they can take one thing off their plate and leverage all team members’ expertise. We know that these on-the-job training moments already happen. By incorporating a Check-in into your training modules, you get to track performance and keep everyone accountable.

By shifting our focus to Check-ins, we're opening up the doors to more than just skill verification. While role and skill verifications are still achievable, Check-ins can be used in a variety of ways across training use cases: