Opus

Learn how to set up role-based training in Opus.

Getting Started: Role-Based Training

Learn how to get started with new hire onboarding in Opus.

Getting Started: New Hire Onboarding

Build a searchable Resource Library so your team can find every recipe, guide, and SOP — right from the app they use on shift.

Getting Started: Resource Library

Learn how to get started with training for a new store opening in Opus.

Getting Started: New Store Opening

Learn how to get started with Refresher Training in Opus.

Getting Started: Refresher Training

This article explains how to get started with Task Lists.

Getting Started: Task Lists

This article outlines options to utilize Opus for surveys and team feedback.

Using Opus for Surveys & Feedback

This article explains what skill validation looks like in Opus, when to use each approach, and how to build it into your training program.

Getting Started: Skill Validation

Ben Brunken

See how teams use Opus to solve real training challenges, from onboarding to compliance.

Use Cases

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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